The management of the Kano Electricity Distribution Company has said Kano, Katsina and Jigawa states will soon begin to enjoy better electricity supply going by its the ongoing reforms of critical aspects of its internal operations.
KEDCO noted on Tuesday that the internal reforms were triggered by the demands raised during a just concluded public consultation forum held with customers in all its franchise states as well as the company’s need to be more customer-oriented.
In a statement by its Head, Corporate Communication, Ibrahim Shawai, the company said despite the challenges of default in bills payment, power theft, vandalism and illegal connection, it was hopeful of better power distribution.
KEDCO said, “As a responsible company, we have analysed the complaints as well as the demands of our customers and based on that, we have moved to initiate critical reforms within the company to ensure that we improve on our service in the business of distributing power to Kano, Katsina and Jigawa states.
“This shows that we are a listening company and we are very optimistic that our initiative will improve power distribution in our franchise areas. In this regard, we want customers to support KEDCO through timely payment of bills, especially with the coming of the estimated capping billing, reporting of illegal activities and channelling of complaints in proper ways.”
The KEDCO Managing Director, Dr Jamil Gwamna, said more strategies were being put in place to improve distribution following the opinions collected from customers some few weeks back.
He stated, “We are very much concerned about our customers and this is why we are assuring them of our resolve to act based on the opinions gathered from the fields. As we are making renewed efforts in improving power distribution, we need our customers to pay 100 per cent of their bills as NERC’s capping of estimated billing takes effect.
“We also want our customers to cooperate with our meter vendors to fast-track efforts toward effective metering of all our customers in the franchise areas, and together, we will all end up as happy partners as stakeholders in power distribution.”
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